Privacy Policy

Last Updated: January 1, 2026

At Aging News, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Personal Information

We collect information that you voluntarily provide to us when you:

  • Create an account (name, email address, phone number)
  • Enroll in courses
  • Make purchases (billing and payment information)
  • Contact us for support
  • Subscribe to our newsletter
  • Participate in surveys or promotions

1.2 Automatically Collected Information

When you access our website, we automatically collect certain information, including:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Clickstream data

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information, please see our Cookie Policy.

2. How We Use Your Information

We use collected information for various purposes:

  • Providing and maintaining our services
  • Processing your enrollment and payments
  • Sending course materials and updates
  • Responding to your inquiries and providing customer support
  • Improving our website and services
  • Personalizing your learning experience
  • Sending marketing communications (with your consent)
  • Detecting and preventing fraud
  • Complying with legal obligations

3. Legal Basis for Processing

We process your personal information based on:

  • Contract Performance: To fulfill our obligations under our Terms and provide services you've purchased
  • Legitimate Interests: To improve our services, prevent fraud, and maintain security
  • Consent: For marketing communications and non-essential cookies
  • Legal Compliance: To comply with applicable Canadian laws and regulations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

4.1 Service Providers

We engage trusted third-party companies to perform services on our behalf, such as:

  • Payment processors
  • Email service providers
  • Cloud hosting services
  • Analytics providers

These service providers have access to your information only to perform specific tasks and are obligated to protect it.

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, such as court orders or government agencies.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to this Privacy Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure payment processing through PCI-compliant processors
  • Regular staff training on data protection

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

  • Account information is retained while your account is active
  • Course enrollment data is retained for the duration of your access
  • Payment records are retained as required by Canadian tax and financial regulations
  • Marketing preferences are retained until you withdraw consent

When information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

Under Canadian privacy legislation, you have the following rights:

7.1 Access and Portability

You can request access to your personal information and receive a copy in a structured, machine-readable format.

7.2 Correction

You can update or correct inaccurate information through your account settings or by contacting us.

7.3 Deletion

You can request deletion of your personal information, subject to our legitimate business needs and legal obligations.

7.4 Withdraw Consent

You can withdraw consent for marketing communications at any time by unsubscribing from emails or adjusting your account preferences.

7.5 Object to Processing

You can object to processing of your information for direct marketing purposes.

To exercise these rights, please contact us at [email protected].

8. Children's Privacy

Our services are intended for individuals aged 16 and older. We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have inadvertently collected such information, please contact us immediately.

9. International Data Transfers

Your information is primarily stored and processed in Canada. If we transfer data outside Canada, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through prominent notice on our website. The "Last Updated" date indicates when the policy was last revised.

12. Compliance with Canadian Privacy Laws

Aging News complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. We are committed to responsible data handling and transparent privacy practices.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

  • Email: [email protected]
  • Phone: +1 604-561-4441
  • Mail: 5708 208 St, Langley, BC V3A 8L4, Canada

We will respond to your request within 30 days.